Terms and Conditions
General Terms and Conditions of business of MILA ROSES LLC.
This Web site is operated by Mila Roses LLC. All inquiries must be directed to [email protected]
- The following terms and conditions apply to the use of these Websites:
www.milaroses.com, www.milaroses.us, www.milaroses.es, www.milaroses.fr, www.milaroses.ch, www.milaroses.ma, www.milaroses.mx, www.milaroses.ca.
Your use of the Milaroses.com Website constitutes your agreement to abide by these rules. By placing an order with MILA Maison des Roses ® through our Websites you are agreeing to these Terms and Conditions. You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products through our Websites. If you do not agree with these Terms and Conditions, please do not use the milaroses.com Website.
- Milaroses.com is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving MILA Maison des Roses ® goods and services and/or to otherwise transact business with or contact MILA Maison des Roses ®
- Mila Maison de Roses will not share any private or transactional information of customers (either customer is a person or an entity) with any third party not affiliated with MILA Maison des Roses ®
- This policy is intended to protect the privacy and freedom of MILA Maison des Roses ®
customers and their personal relationship with MILA Maison des Roses.
Confirmation of order
For orders processed before 2pm (PST), during weekdays, next day delivery is possible Nationwide. A charge of $20.00 will be added to your order within Orange County and Los Angeles areas. Next day delivery is made either by Fedex.
For all orders placed after 2pm (PST), delivery Nationwide is available 2 or 3 days after your order has been processed, the delivery charge is $15.00. It will be automatically added to your order at the time of check out.
Please note that Mila USA is not able to process deliveries on Sundays or public vacations.
We ship our arrangements via FedEx depending on your location. All orders placed before 2PM PST Cut Off Time will ship that same day, others will ship the following day, except on Saturday and Sunday.
Please note that we do not ship to PO boxes.
Mila USA will send you an email notification with tracking information to follow your package.
For all questions please email at [email protected]
- MILA Maison des Roses ® uses third party vendors for deliveries. (Fedex and Courriers). MILA Maison des Roses ® is not responsible for lost, stolen or damaged goods once an order leaves our facility.
- If you choose a specific delivery date when placing your order, we will do our best to arrange delivery for that day. You acknowledge that requested delivery dates are non-binding and that no claim can be made against us for any delays or early deliveries. Once your order leaves our facility, we have no control over the shipping and the delivery.
- Each order is made to order and customer specific, all sales are final and no refunds or company credit will be issued.
Limitation of Liability
- To the fullest extent permitted by applicable law, MILA Maison des Roses ® shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the goods, nor for any special, indirect, economic or consequential loss or damage whether from negligence or otherwise in connection with the supply, functioning, or use of the goods sold by MILA Maison des Roses ®
- MILA Maison des Roses ® takes the utmost care and concern for your privacy while you are shopping on our Website. MILA Maison des Roses ® does not sell or share any personal information gathered from our Website. In order to process orders we need to obtain certain information such as your name, shipping and billing information, phone number, email and credit card information. Transactions on our Website are secured and our Website does not store your credit card information.